Navigating the RTO communication maze – foster two-way communication to maximise learning outcomes
Navigating the RTO communication maze – foster two-way communication to maximise learning outcomes

In the dynamic landscape of Registered Training Organizations (RTOs), effective communication is the cornerstone for student engagement, satisfaction, and success. However, the task of creating communications tailored to the diverse needs of different student groups, managing enrolled students efficiently, and ensuring personalised one-to-one interactions presents a myriad of challenges for RTOs. 


In this article, we will delve into the complexities faced by RTOs in delivering timely and relevant communications to the right audience.


Diverse Student Groups:

RTOs cater to a diverse range of students, each with unique needs, preferences, and communication styles. From full-time students to part-time learners, and those engaged in online courses, creating a communication strategy that resonates with all is a daunting task. RTOs must grapple with tailoring messages to accommodate different learning styles, schedules, and modes of engagement.


Managing Enrolled Students:

The sheer volume of enrolled students adds another layer of complexity to communication strategies. RTOs need to strike a balance between providing general information that applies to all students and delivering specific messages relevant to particular courses or cohorts. Managing large groups efficiently while ensuring no student is overlooked is a delicate balancing act that demands streamlined and clever communication tools to facilitate the flow of information.


Whole Student Base Communication:

Maintaining an ongoing connection with the entire student base is essential for fostering a sense of community and ensuring students are well-informed. RTOs face the challenge of disseminating global announcements, policy updates, or event invitations to the entire student body. Striking the right tone and choosing appropriate channels to reach all students can be tricky, particularly when dealing with diverse demographics.


One-to-One AND two-way communication flow:

While broad communication is vital, so too is the ability to engage students on an individual level. RTOs need to facilitate one-to-one interactions, addressing specific concerns, providing personalised support, and acknowledging individual achievements. The challenge lies in finding a scalable approach that allows for personalised communication and two-way information flow without overwhelming administrative resources.


A consolidated, single messaging platform

As a communication platform, Audiri offers a tailored solution for RTOs who are looking for answers to these communication challenges. Our group messaging feature allows the ability to simply and easily segment your comms and facilitate targeted communication plans for different groups of students and staff.  


Audiri also helps to streamline the important and urgent communications, and to ensure that timely updates are delivered straight into the palm of your student’s hands. Using technology to power your information distribution strategy, Audiri ensures that information overload becomes a thing of the past.


Posts, events, direct messages, updates, appointments, and schedules all consolidate into a single channel, reducing the administrative load of managing multiple channels and repurposing content into different formats and sizes. This has the added benefit of freeing up resources for more strategic and important activities. 


In the ever-evolving landscape of RTOs, mastering the art of communication is pivotal. By acknowledging and addressing the challenges associated with reaching the right student at the right time, RTOs can enhance student engagement, satisfaction, and overall success. Through strategic planning, technology integration, and a commitment to personalised messaging, RTOs can navigate the communication maze and foster a thriving learning environment for their diverse student body.


Interested in learning more about how Audiri can be a gamechanger for your training organisation?


Request a demo now!

Connect. Collaborate. Be Heard.


Three key challenges that schools and community organisations face in connecting and informing parents, students and members. And these challenges have a beautiful new streamlined communication solution in Audiri.


Audiri, meaning “To Be Heard”, is focused on streamlining engagement within communities. While SkoolBag and Sportsbag are deeply rooted in school and sporting communities, we are thrilled to relaunch with expanded functionality in 2023.


We have been listening to our clients’ feedback and have seen how communication challenges within communities have changed in recent years. To answer these challenges, we are proud to introduce new technologies and use cases. We have significantly improved usability and visual appeal, and we are working to ensure that the most valued features are available on a single, simple platform.



Here are the features you love:



  • Placing orders and payments at school: Uniforms, Tuckshops! Parents can streamline their apps and make payments within the Audiri app using the MySchoolConnect integration. We can configure these ordering systems directly with your school’s P&C if they manage these programs.
  • Share photos with parents: Save significant office admin staff time and share photos of students at the school more securely using Audiri’s GeoSnapshot Integration.
  • Integrated Newsletter: Audiri includes a template builder and publishing tool for your school newsletter within the console, so you don’t need to pay for an additional newsletter publishing tool.
  • RSVP capabilities for events: The Events module in Audiri includes RSVP capabilities, which supercharge your ability to deliver on-campus events.
  • Set up user groups, so messages are targeted and timely: Bus running late bringing the Grade 5s back from camp? Permission forms due back for that Preppie excursion? Make sure parents aren’t drowning in notifications and see the important stuff for their family, by activating our handy Groups functionality.

And here are new powerful features that are newly available with Audiri.

  • Parent Teacher Interview Scheduler: Streamline the interview booking process. Teachers and administrators can easily manage and schedule interview slots with accuracy and efficiency. Parents can book their preferred time through the app, making it easier than ever to schedule interviews at the touch of a button. It’s a win for teachers and a win for parents!
  • Direct and group messaging: Consolidate your school-to-parent communication by using in-app messaging, which eliminates the need for teachers to send traditional emails that may end up lost in the parent’s inboxes.
  • White Label App: Easily create your own branded app using Audiri’s white label functionality. Set yourself apart from other schools, improve interactions and downloads from the community, all without the complications, cost, and effort of producing your own branded app.


At Audiri, we’re committed to listening to the market and being at the forefront of innovation. We recognize that the education landscape is constantly changing, and we want to ensure that our app remains relevant and useful for our users. Overall, we believe that our rebranding is a reflection of our dedication to providing the best possible product for our users—and ultimately enabling you to be heard within your community. We’re excited to continue to innovate and improve, and we’re grateful for the support of our users along the way.


If you’re not already using Audiri, we invite you to contact our General Manager, Andrew Brodie, and see for yourself how it can benefit your school community.